A PREMIUM SERVICE

Smeg’s Dolce Stil Novo combines beautiful and truly unique aesthetics with leading technology to create an unsurpassed cooking experience. 

With an accumulated 1000 years’ experience and an enviable reputation for excellence, Smeg’s service team are perfectly placed to assist and support you.  For peace of mind, as a Diamond Service customer, you’ll have access to a unique telephone number and email address. Both are manned seven days a week, 24 hours a day by our service team. 

That experience extends to Smeg’s Diamond Service, a customer service and support program developed exclusively for Dolce Stil Novo owners with a myriad of benefits including access to dedicated, ongoing customer service and support plus a one-on-one personalised in-home product demonstration and familiarisation session.

Diamond Service also includes Smeg’s standout one-on-one product demonstration and familiarisation session with the purchase of any Dolce Stil Novo oven; our undertaking and assurance that you’ll achieve the best possible results from your Dolce Stil Novo products. 

All Dolce Stil Novo products come with a 5-year warranty.